Privacy Policy
At Almuritec, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://almuritec.com, create an account, purchase products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Almuritec
Moi Avenue, Digital Shopping Mall
Opposite Sasa Shopping Mall / Behind Nation Centre
Nairobi City, Kenya
Website: https://almuritec.com
Email: sales@almuritec.com
2. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or create an account, we may collect:
- Full name
- Email address
- Phone number
- Delivery and billing address
- Payment information (processed securely through our payment providers)
- Order history
- Account login details
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- Website usage information through cookies and analytics tools
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Respond to inquiries
- Process returns and warranty requests
- Improve our website and services
- Send order confirmations and delivery updates
- Detect fraud and maintain website security
- Comply with legal and regulatory requirements
Where permitted by law and with your consent where required, we may also send promotional offers and marketing communications. You may unsubscribe at any time.
4. Comments
If visitors leave comments on our website, we collect the information entered in the comment form, along with the visitor’s IP address and browser information to help detect spam and maintain website security.
If the Gravatar service is enabled, an anonymized hash of your email address may be shared with Gravatar to determine whether you use that service. After your comment is approved, your profile picture (if applicable) may appear alongside your comment.
5. Media Uploads
If you upload images to our website, we recommend removing embedded location information (EXIF GPS data) before uploading, as visitors may be able to download and extract this information.
6. Cookies
Our website uses cookies to improve your browsing experience and provide essential website functionality.
Cookies may be used to:
- Remember your preferences
- Keep you logged into your account
- Save shopping cart information
- Improve website performance
- Analyze website traffic
- Enhance security
You may configure your browser to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect certain website features.
7. Embedded Content
Our website may include embedded content from third-party websites such as videos, maps, or social media posts.
Embedded content behaves as though you visited the third-party website directly. Those websites may collect data, use cookies, and monitor your interaction according to their own privacy policies.
8. Payment Information
Payments made through our website are processed by trusted third-party payment providers.
Almuritec does not store or have access to your complete payment card details. Payment providers handle your payment information securely in accordance with applicable industry security standards.
9. Who We Share Your Information With
We may share your information only when necessary with:
- Courier and delivery partners
- Payment processors
- Warranty service providers or manufacturers
- Website hosting and technology providers
- Professional advisers where required
- Government authorities or regulators where legally required
We do not sell, rent, or trade your personal information to third parties.
10. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet warranty obligations
- Maintain business records
- Comply with legal, tax, and accounting requirements
Comments posted on our website may be retained indefinitely unless removed.
Registered users may update or delete certain account information through their account settings. Some information may be retained where required by law or for legitimate business purposes.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your personal data
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
12. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
13. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.
14. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised “Last Updated” date. Continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us:
Almuritec
Moi Avenue, Digital Shopping Mall
Opposite Sasa Shopping Mall / Behind Nation Centre
Nairobi City, Kenya
Website: https://almuritec.com
Email: sales@almuritec.com
