{"id":3,"date":"2026-04-16T09:53:40","date_gmt":"2026-04-16T09:53:40","guid":{"rendered":"https:\/\/designexperts.co.ke\/nellan\/?page_id=3"},"modified":"2026-04-23T07:31:39","modified_gmt":"2026-04-23T07:31:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/designexperts.co.ke\/nellan\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"isSelectedEnd\"><strong>Privacy Policy \u2013 Nellan Computer Solutions Ltd<\/strong><\/p>\n<p class=\"isSelectedEnd\"><strong>Effective Date:<\/strong> 23\/04\/2026<\/p>\n<p class=\"isSelectedEnd\">At Nellan Computer Solutions Ltd (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and products.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>1. Information We Collect<\/h3>\n<p class=\"isSelectedEnd\">We may collect and process the following types of information:<\/p>\n<p class=\"isSelectedEnd\"><strong>a) Personal Information<\/strong><\/p>\n<ul data-spread=\"false\">\n<li>Full name<\/li>\n<li>Email address<\/li>\n<li>Phone number<\/li>\n<li>Company name<\/li>\n<li>Billing and payment details<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\"><strong>b) Technical Information<\/strong><\/p>\n<ul data-spread=\"false\">\n<li>IP address<\/li>\n<li>Browser type and version<\/li>\n<li>Device information<\/li>\n<li>Website usage data (via cookies and analytics tools)<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\"><strong>c) Service-Related Data<\/strong><\/p>\n<ul data-spread=\"false\">\n<li>Information provided when requesting IT support<\/li>\n<li>System and network details necessary to deliver services<\/li>\n<\/ul>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>2. How We Use Your Information<\/h3>\n<p class=\"isSelectedEnd\">We use your information to:<\/p>\n<ul data-spread=\"false\">\n<li>Provide, operate, and maintain our services<\/li>\n<li>Respond to inquiries and offer customer support<\/li>\n<li>Process transactions and send invoices<\/li>\n<li>Improve our website, products, and services<\/li>\n<li>Send important updates, promotions, or service notifications<\/li>\n<li>Ensure security and prevent fraud<\/li>\n<\/ul>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>3. Sharing of Information<\/h3>\n<p class=\"isSelectedEnd\">We do not sell or rent your personal data. However, we may share your information with:<\/p>\n<ul data-spread=\"false\">\n<li>Trusted third-party service providers who assist in operating our business<\/li>\n<li>Payment processors for secure transactions<\/li>\n<li>Legal authorities if required by law or to protect our rights<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">All third parties are required to keep your information confidential and use it only for authorized purposes.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>4. Data Security<\/h3>\n<p class=\"isSelectedEnd\">We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>5. Cookies and Tracking Technologies<\/h3>\n<p class=\"isSelectedEnd\">Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve our services.<\/p>\n<p class=\"isSelectedEnd\">You can choose to disable cookies through your browser settings, though this may affect website functionality.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>6. Data Retention<\/h3>\n<p class=\"isSelectedEnd\">We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>7. Your Rights<\/h3>\n<p class=\"isSelectedEnd\">Depending on your location, you may have the right to:<\/p>\n<ul data-spread=\"false\">\n<li>Access the personal data we hold about you<\/li>\n<li>Request correction or deletion of your information<\/li>\n<li>Object to or restrict processing<\/li>\n<li>Withdraw consent at any time<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">To exercise these rights, please contact us using the details below.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>8. Third-Party Links<\/h3>\n<p class=\"isSelectedEnd\">Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>9. Updates to This Policy<\/h3>\n<p class=\"isSelectedEnd\">We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<h3>10. Contact Us<\/h3>\n<p class=\"isSelectedEnd\">If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:<\/p>\n<p class=\"isSelectedEnd\"><strong>Nellan Computer Solutions Ltd<\/strong><br \/>Email: <a href=\"mailto:nellancomputersolutionltd@gmail.com\">nellancomputersolutionltd@gmail.com<\/a><br \/>Phone: +254 793 767 159<br \/>Address: Nairobi CBD, Archives Area, Stanbank House, 7th Floor, Room 726<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<p>Your privacy matters to us. By using our services, you agree to the terms outlined in this Privacy Policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \u2013 Nellan Computer Solutions Ltd Effective Date: 23\/04\/2026 At Nellan Computer Solutions Ltd (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d), we are committed to protecting your privacy and ensuring that your<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Nellan Computers Solutions Ltd<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Nellan Computers Solutions Ltd\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy \u2013 Nellan Computer Solutions Ltd Effective Date: 23\/04\/2026 At Nellan Computer Solutions Ltd (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d), we are committed to protecting your privacy and ensuring that your\" \/>\n<meta property=\"og:url\" content=\"https:\/\/designexperts.co.ke\/nellan\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Nellan Computers Solutions Ltd\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-23T07:31:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/privacy-policy\\\/\",\"name\":\"Privacy Policy - Nellan Computers Solutions Ltd\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/#website\"},\"datePublished\":\"2026-04-16T09:53:40+00:00\",\"dateModified\":\"2026-04-23T07:31:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/#website\",\"url\":\"https:\\\/\\\/designexperts.co.ke\\\/nellan\\\/\",\"name\":\"Nellan Computers Solutions Ltd\",\"description\":\"Computers &amp; 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